GRI Content Index

Management approaches
GRI Content Index

Material issues	GRI 103: Management Approaches
Material issues	103-1			103-2 Page reference	103-3 Page reference
	Page reference	Relevance within the Group	Relevance outside the Group	103-2 Page reference	103-3 Page reference
Governance and Dialogue
Responsible, value-based corporate governance	Governance and Dialogue	X	X	Table of goals 2015 – 2017 (Sustainability goals and measures) Governance and dialogue	Governance and dialogue
Compliance	Compliance	X	X	Table of goals 2015 – 2017 (Sustainability goals and measures) Compliance structure and report	Compliance structure and report
Risk management	Risk management	X	X	Table of goals 2015 – 2017 (Sustainability goals and measures) Risk landscape	Organisation and process of risk management
Stakeholder dialogue	Stakeholder dialogue	X	X	Table of goals 2015 – 2017 (Sustainability goals and measures) Dialogue channels	Employee satisfaction Customer orientation and satisfaction
Product responsibility
Risk expertise	Risk expertise	X	X	Table of goals 2015 – 2017 (Sustainability goals and measures) Risk expertise	Risk expertise
Sustainable insurance solutions	Sustainable insurance solutions	X	X	Table of goals 2015 – 2017 (Sustainability goals and measures) Sustainable insurance solutions	Sustainable insurance solutions Sustainability in asset management
Environmental, social and governance criteria (ESG criteria) in asset management	Sustainability in asset management	X	X	Table of goals 2015 – 2017 (Sustainability goals and measures) Sustainability in asset management	Sustainability in asset management
Customer orientation / satisfaction	Customer orientation and satisfaction	X	X	Table of goals 2015 – 2017 (Sustainability goals and measures) Customer orientation and satisfaction	Customer orientation and satisfaction
Employees
Health management	Health and wellness	X		Table of goals 2015 – 2017 (Sustainability goals and measures) Health and wellness	Health and wellness
Executive development / Employee advancement	Executive development and employee advancement	X	X	Table of goals 2015 – 2017 (Sustainability goals and measures) Executive development and employee advancement	Executive development and employee advancement Employee satisfaction
Employee retention	Employee retention	X		Table of goals 2015 – 2017 (Sustainability goals and measures) Employee retention	Employee satisfaction
Diversity	Diversity	X		Table of goals 2015 – 2017 (Sustainability goals and measures) Diversity	Employee satisfaction Diversity
Co-determination	Co-determination	X		Table of goals 2015 – 2017 (Sustainability goals and measures) Co-determination	Employee satisfaction Co-determination
Environment and Society
Operational environmental protection	Operational environmental protection	X		Table of goals 2015 – 2017 (Sustainability goals and measures) Operational environmental protection	Environmental management system
Supplier management	Supplier management		X	Table of goals 2015 – 2017 (Sustainability goals and measures) Supplier management	Supplier management
Social commitment	Social commitment		X	Table of goals 2015 – 2017 (Sustainability goals and measures) Social commitment	Social commitment

GRI 101: Foundation 2016

GRI 102: General Disclosures 2016

Disclosure	Description	Reference	Explanation
Organisational Profile
102-01	Name of the organisation	Organisational Profile
102-02	Activities, brands, products, and services	Product portfolio Website: Property & Casualty Website: Life & Health
102-03	Location of headquarters	Organisational profile Management structure
102-04	Location of operations	Organisational profile
102-05	Ownership structure and legal form	Organisational Profile Management structure AR 2017: Shareholding structure AR 2017: 1. Company information
102-06	Markets served	Organisational Profile
102-07	Scale of the organization	Organisational Profile Product portfolio
102-08	Employee structure	Key figures Employee indicators Diversity indicators Generation management
102-09	Supply chain	Supplier management
102-10	Significant changes to the organization and its supply chain	Organisational Profile AR 2017: 4.3 Major acquisitions and new formations AR 2017: 4.4 Major disposals and retirements AR 2017: 4.5 Other corporate changes Supplier management
102-11	Precautionary Principle or approach	Risk management Organisation and process of risk management
102-12	External initiatives	Advocacy groups and memberships Risk expertise
102-13	Membership of associations	Advocacy groups and memberships Risk expertise
Strategy
102-14	Foreword by the Chairman of the Executive Board	Foreword
102-15	Key impacts, risks, and opportunities	Sustainability Strategy Risk management Risk landscape Organisation and process of risk management Risk expertise AR 2017: Organisation and processes of risk management
Ethics and integrity
102-16	Values, principles, standards, and norms of behavior	Equity story Compliance Compliance structure and report Supplier management Code of conduct for suppliers and supplier evaluation Website: Code of Conduct
102-17	Mechanisms for advice and concerns about ethics	Compliance Compliance structure and report Supplier management Code of conduct for suppliers and supplier evaluation Website: Code of Conduct
Governance
102-18	Governance structure	Sustainability management Management structure
102-19	Delegation of authority for economic, environmental, and social topics	Sustainability management Management structure
102-20	Executive-level responsibility for economic, environmental, and social topics	Sustainability management Management structure
102-22	Composition of the highest governance body and its committees	Supervisory Board Management structure Website: Executive Board	We do not report on membership of under-represented social groups. We do not record competences relating to economic, environmental and social issues.
102-23	Chair of the highest governance body	Supervisory Board Management structure AR 2017: Declaration on Corporate Governance	In accordance with German law, there is a strict separation between the duties of the Chief Executive Officer and those of the Chairman of the Supervisory Board.
102-24	Nominating and selecting the highest governance body	Management structure AR 2017: Declaration on Corporate Governance
102-25	Conflicts of interest	Management structure AR 2017: Declaration on Corporate Governance
102-26	Role of highest governance body in setting purpose, values, and strategy	Sustainability Strategy Sustainability management Management structure
102-27	Collective knowledge of highest governance body	Management structure Advocacy groups and memberships
102-28	Evaluating the highest governance body’s sustainability performance	Remuneration and performance review AR 2017: Remuneration report
102-29	Role of the highest governance body with regard to sustainability opportunities and risks	Sustainability Strategy Sustainability management Management structure Stakeholder dialogue
102-30	Role of the highest governance body with regard to the effectiveness of risk management processes	Organisation and process of risk management AR 2017: Opportunity and risk report
102-31	Frequency with which sustainability risks and opportunities are reviewed by the highest governance body	Organisation and process of risk management AR 2017: Opportunity and risk report
102-32	Highest governance body’s role in sustainability reporting	Foreword
102-33	Communicating critical concerns	Management structure
102-34	Nature and total number of critical concerns	Website: 2018 Annual General Meeting
102-35	Remuneration policies	Remuneration and performance review AR 2017: Remuneration report
102-36	Process for determining remuneration	Remuneration and performance review AR 2017: Remuneration report
102-37	Stakeholders’ involvement in remuneration	Remuneration and performance review
Stakeholder engagement
102-40	List of stakeholder groups	Sustainability Strategy Stakeholder dialogue
102-41	Collective bargaining agreements	Remuneration and fringe benefits Co-Determination
102-42	Identifying and selecting stakeholders	Sustainability Strategy Materiality analysis Stakeholder dialogue Dialogue formats
102-43	Approach to stakeholder engagement	Materiality analysis Stakeholder dialogue Dialogue formats
102-44	Key topics and concerns raised	Stakeholder dialogue Dialogue formats Materiality analysis
Report profile
102-45	List of entities included in the consolidated financial statements	AR 2017: 4.2 Consolidated companies and complete list of shareholdings
102-46	Defining report content and topic Boundaries	Materiality analysis About this report
102-47	List of material topics	Materiality analysis
102-48	Restatements of information	About this report	The presentation of information has not changed in comparison with the previous year.
102-49	Changes in reporting	About this report	Any significant changes in the Scope, Aspect Boundaries or measurement methods applied are noted at the appropriate point in the report.
102-50	Reporting period	About this report
102-51	Date of most recent report	About this report
102-52	Reporting cycle	About this report
102-53	Contact point for questions regarding the report		Karl Steinle General Manager Corporate Communications Tel. + 49 511 5604-1500 karl.steinle@hannover-re.com Julia Hartmann Senior Investor Relations Manager Tel. + 49 511 5604-1529 julia.hartmann@hannover-re.com Melanie Raudzis-Bokelmann Investor Relations Manager Tel. +49 511 5604-1729 melanie.raudzis@hannover-re.com Olivia Kupka Investor Relations Manager Tel. +49 511 5604-2844 olivia.kupka@hannover-re.com
102-54	Claims of reporting in accordance with the GRI Standards	About this report
102-55	GRI content index	GRI Content Index
102-56	External assurance	About this report

GRI 103: Management approach 2016

Disclosure	Description	Reference	Explanation
103-1	Explanation of the material topic and its Boundary	GRI Content Index
103-2	The management approach and its components	GRI Content Index
103-3	Evaluation of the management approach	GRI Content Index

GRI 200: Economical Standards

GRI 201: Economic Performance 2016
Disclosure	Description	Reference	Explanation
201-1	Direct economic value generated and distributed	Organisational profile AR 2017: Report on economic position	We do not record any indicators Group-wide on the financial value generated by our investments in local communities. A breakdown of taxes paid by country is not compiled separately.
201-2	Financial implications and other risks and opportunities due to climate change	Organisation and process of risk management Risk expertise AR 2017: Risk landscape of Hannover Re
201-3	Defined benefit plan obligations and other retirement plans	Remuneration and fringe benefits AR 2017: 6.10 Provisions for pensions and other post-employment benefit obligations
201-4	Financial assistance received from government		We did not receive any subsidies or other forms of support from the government in the year under review.
GRI 202: Market Presence 2016
202-1	Ratios of standard entry level wage by gender compared to local minimum wage	Employee retention
202-2	Proportion of senior management hired from the local community	Succession planning
GRI 203: Indirect Economic Impacts 2016
203-1	Infrastructure investments and services supported	Sustainable insurance solutions
203-2	Significant indirect economic impacts		The indirect economic impacts of our business operations cannot be quantified owing to their potentially endless reach.
GRI 204: Procurement Practices 2016
204-1	Proportion of spending on local suppliers	Supplier management
GRI 206: Anti-competitive Behavior 2016
206-1	Legal actions for anti-competitive behavior, anti-trust, and monopoly practices	Compliance structure and report

GRI 300: Ecological Standards

Disclosure	Description	Reference	Explanation
GRI 301: Materials 2016
301-1	Materials used by weight or volume	Resource consumption
GRI 302: Energy 2016
302-1	Energy consumption within the organization	Energy consumption Key figures	Presentation in joules is not considered to be expedient for internal management purposes.
302-3	Energy intensity	Energy consumption	Presentation in joules is not considered to be expedient for internal management purposes.
302-4	Reduction of energy consumption	Energy consumption	Presentation in joules is not considered to be expedient for internal management purposes.
302-5	Reductions in energy requirements of products and services	Energy consumption
GRI 303: Water 2016
303-1	Water withdrawal by source	Water consumption
303-3	Water recycled and reused	Water consumption
GRI 304: Biodiversity 2016
304-1	Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas	Operational environmental protection
304-3	Habitats protected or restored	Operational environmental protection
GRI 305: Emissions 2016
305-1	Direct (Scope 1) GHG emissions	Emissions
305-2	Energy indirect (Scope 2) GHG emissions	Emissions Key figures
305-3	Other indirect (Scope 3) GHG emissions	Emissions Key figures
305-4	GHG emissions intensity	Emissions
305-5	Reduction of GHG emissions	Emissions
GRI 306: Effluents and Waste 2016
306-1	Water discharge by quality and destination	Water consumption
306-2	Waste by type and disposal method	Waste
GRI 307: Compliance 2016
307-1	Non-compliance with environmental laws and regulations	Compliance structure and report
GRI 308: Supplier Environmental Assessment 2016
308-1	New suppliers that were screened using environmental criteria	Supplier management

GRI 400: Social Standards

Disclosure	Description	Reference	Explanation
GRI 401: Employment 2016
401-1	New employee hires and employee turnover	Employee satisfaction
401-2	Benefits provided to full-time employees that are not provided to temporary or part-time employees	Remuneration and fringe benefits Work-life Balance
401-3	Parental leave	Work-life Balance
GRI 402: Labor / Management Relations 2016
402-1	Minimum notice periods regarding operational changes	Co-Determination Management structure
GRI 403: Occupational Health and Safety 2016
403-1	Workers representation in formal joint management–worker health and safety committees	Health and wellness
403-2	Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities	Health and wellness
403-3	Workers with high incidence or high risk of diseases related to their occupation	Health and wellness
403-4	Health and safety topics covered in formal agreements with trade unions	Health and wellness
GRI 404: Training and Education 2016
404-1	Average hours of training per year per employee	Key figures (Further) Training	We do not record the days of (further) training by gender and employee category.
404-2	Programs for upgrading employee skills and transition assistance programs	(Further) Training Employee advancement Generation management
404-3	Percentage of employees receiving regular performance and career development reviews	Employee advancement
GRI 405: Diversity and Equal Opportunity 2016
405-1	Diversity of governance bodies and employees	Management structure Diversity indicators
405-2	Ratio of basic salary and remuneration of women to men	Remuneration and fringe benefits
GRI 406: Non-discrimination 2016
406-1	Incidents of discrimination and corrective actions taken	Diversity indicators
GRI 407: Freedom of Association and Collective Bargaining 2016
407-1	Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk	Co-Determination Code of conduct for suppliers and supplier evaluation
GRI 408: Child Labor 2016
408-1	Operations and suppliers at significant risk for incidents of child labor	Code of conduct for suppliers and supplier evaluation
GRI 409: Forced or Compulsory Labor 2016
409-1	Operations and suppliers at significant risk for incidents of forced or compulsory labor	Code of conduct for suppliers and supplier evaluation
GRI 410: Security Practices 2016
410-1	Security personnel trained in human rights policies or procedures		We do not employ any security personnel of our own and have assigned this function to external service providers. The risk of human rights violations in the context of our business is extremely slight and in our assessment, therefore, this Indicator is in principle not relevant to our sustainability management.
GRI 412: Verification of Compliance with Human Rights 2016
412-2	Employee training on human rights policies or procedures	Compliance structure and report
GRI 413: Local Communities 2016
413-1	Operations with local community engagement, impact assessments, and development programs	Dialogue formats Social Commitment	An impact assessment of our social commitment can not yet be made.
GRI 414: Supplier Assessment for Impacts on Society 2016
414-1	New suppliers that were screened using social criteria	Supplier management
GRI 415: Public Policy 2016
415-1	Political contributions	Social Commitment
GRI 417: Product and Service Labeling 2016
417-1	Requirements for product and service information and labeling	Customer orientation and satisfaction
417-2	Incidents of non-compliance concerning product and service information and labeling	Customer orientation and satisfaction
417-3	Incidents of non-compliance concerning marketing communications	Customer orientation and satisfaction
GRI 418: Protection of Customer Data 2016
418-1	Substantiated complaints concerning breaches of customer privacy and losses of customer data	Data privacy and information security
GRI 419: Compliance 2016
419-1	Non-compliance with laws and regulations in the social and economic area	Compliance structure and report

Sector-specific Disclosures: Financial Services

Disclosure	Description	Reference	Explanation
FS6	Percentage of the portfolio for business lines by specific region, size (e.g. micro / sme / large) and by sector	Sustainable insurance solutions
FS7	Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose	Sustainable insurance solutions
FS8	Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose	Sustainable insurance solutions
FS11	Percentage of assets subject to positive and negative environmental or social screening	Sustainability in asset management
FS13	Access points in low-populated or economically disadvantaged areas by type	Sustainable insurance solutions
FS14	Initiatives to improve access to financial services for disadvantaged people	Sustainable insurance solutions

Sustainability Report 2017

GRI Content Index

GRI 101: Foundation 2016

GRI 102: General Disclosures 2016

GRI 103: Management approach 2016

GRI 200: Economical Standards

GRI 300: Ecological Standards

GRI 400: Social Standards

Sector-specific Disclosures: Financial Services

Download

My Annual Report

Topic Navigation and sitemap