Action field and goals |
Measures | Status | Goal achievement/Outlook |
Responsible enterprise management |
Optimisation of sustainability management |
- Regular review and improvement of sustainability management
| - Ongoing process; 2018: Peer comparison, review of new developments, processing of internal and external feedback
| Stage completed in 2018
Achievement by 2020 realistic |
|
- Implementation of a Web-based database for central recording of sustainability information
|
- 2018: Evaluation phase
- 2019: Contract formation and beginning of implementation.
| Stage completed in 2018
Achievement by 2020 realistic |
Raising employee awareness of the topic of sustainability by expanding internal communication and developing a training concept |
- Maintaining the intranet and corporate website
| - Ongoing process, 2018: Regular updating and provision of information.
| Stage completed in 2018
Achievement by 2020 realistic |
|
- Provision of further information on sustainability
| - 2018: Development and publication of a CSR fact sheet.
| Done |
|
- Development of a training concept
|
- 2018: Development of a training concept commences.
- 2019: Elaboration of the training concept currently dormant.
| Stage not completed in 2018
Achievement by 2020 realistic |
Enhancing our appeal in the eyes of ethical and sustainability-minded investors by participating in major sustainability ratings |
- Ongoing dialogue with rating agencies
| - Ongoing process, 2018: Regular dialogue in connection with sustainability ratings (CDP, FTSE4Good, Sustainalytics, Vigeo Eiris, MSCI, ISS).
| Stage completed in 2018
Achievement by 2020 realistic |
|
- Inclusion in at least one sustainability index
|
- 2018: Continued listing in the FTSE4Good index.
- 2018: Prime investment status confirmed by oekom research.
- Since March 2017 inclusion in the Global Challenges Index (GCX) administered by the Hannover Stock Exchange and oekom.
- 2018: Continued listing in the major indices of the STOXX family based on participation in the CDP.
| Stage completed in 2018
Achievement by 2020 realistic |
Refinement and optimisation of reporting on sustainability topics in accordance with GRI standards |
- Publication of a Sustainability Report in accordance with the GRI Standards
| - 2018: Publication of the annual GRI report.
| Stage completed in 2018
Achievement by 2020 realistic |
|
- Perform GAP analysis to identify and close gaps in content
| - 2018: Revision of the management approaches and chapters based on the GAP analysis.
| Done
|
Compliance |
Optimisation of compliance management |
- Coordination of appropriate measures with the compliance officers at the international locations
| - Ongoing process, 2018: Exchange of views in the context of the European Compliance Officer meetings and regular teleconferences.
| Stage completed in 2018
Achievement by 2020 realistic |
|
- Timely implementation of new legislation
|
- Ongoing process, 2018: Review of new legislation such as the legal requirements of the European Insurance Distribution Directive and implementation of corresponding processes at the Hannover location. Building on this, progressive implementation of the guidelines applicable Europe-wide at the European locations in accordance with local legal and timing requirements.
- 2018: Detailed specification and creation of new processes in connection with implementation of the General Data Protection Regulation (GDPR), e.g. roll-out of a data protection impact assessment if a particular instance of data processing will likely pose considerable risks to the rights and freedoms of natural persons.
| Stage completed in 2018
Achievement by 2020 realistic |
|
- Intensified consideration of compliance issues at the international locations
|
- 2018: Development of a Group-wide compliance plan and consistent Group-wide Compliance Risk Matrix begins in cooperation with the European locations. Work on creation of both documents begins.
- Ongoing evaluation and analysis of the compliance reports of the international locations.
| Stage completed in 2018
Achievement by 2020 realistic |
Stakeholder dialogue |
Intensification of the stakeholder dialogue |
- Regular dialogue with stakeholders
|
- Ongoing process. 2018: Further continuous exchange of views with our stakeholders. Through conferences, roadshows and one-to-one meetings we stay in constant contact with representatives of the capital market, rating agencies and private investors.
- Member of the Insurance Development Forum, the Chief Risk Officer Forum and the "Extreme Events and Climate Risks" working group of the Geneva Association.
- Sponsor of the Global Earthquake Model Foundation.
| Stage completed in 2018
Achievement by 2020 realistic |